Illinois-Cook County

How to Volunteer

There are a variety of volunteer opportunities with Property Tax-Aide. You can help people in your community to get property tax relief while learning new skills and meeting new people. Contact us at [email protected] we’ll be happy to answer any questions you may have. The Network Engagement Manager will follow up with an email and schedule an information session.

Property Tax-Aide Volunteer Roles

Property Tax-Aide Volunteers

1. Complete Property Tax-Aide application tool training successfully
2. Assist residents with completing Property Tax-Aide eligibility and application using the digital tool
3. Available to serve throughout the state (in-person or virtually)

Group Leaders

1. Coordinate and schedule local Property Tax-Aide events
2. Identify and coordinate locations for place-based, in-person appointments within geographic area
3. Serve as the site lead for in-person or place-based operations
4. Serve as the lead for a small group of volunteers within the same geographic area
5. Onboard and support new Property Tax-Aide volunteers

State Leaders

1. Recruit, onboard and assign District Coordinators
2. Assist Group Leaders with identifying and coordinating locations for place-based, in-person appointments
3. Schedule and advertise Property Tax-Aide events through local media and AARP State offices
4. Distribute technology assets such as Chromebooks, printers or hot spots
5. Distribute training materials provided by Property Tax-Aide staff at AARP Foundation headquarters
6. Serve as the main point-of-contact with Property Tax-Aide staff at AARP Foundation headquarters
7. Perform or delegate user acceptance testing of the Property Tax-Aide Digital Tool software for their state’s property tax relief application
8. Process volunteer reimbursement requests