Guide to Using the AARP Foundation Property Tax-Aide Self Service Site
How to Use Our Self-Service Tool to Apply for North Carolina Property Tax Relief
The AARP Foundation Property Tax-Aide self-service tool has been designed to simplify state property tax relief applications. By using the tool, you will be able to easily verify if you qualify for a property tax relief program in North Carolina and then complete the application. Upon completion of the application, you can download and/or print the application with the information you have entered. Then, mail the application to your county assessor’s office.
What Do You Need Before You Begin an Application
Before you begin, make sure you have your federal income tax return. If you didn’t file income taxes, you will need copies of your income documents, such as your W-2, SSA-1099, 1099-R, 1099-INT, 1099 DIV, financial institution statements, etc.
Please note that your application will not be saved. If you start an application, you will need to finish it in the same session. Otherwise, you will need to start over from the beginning.
Before starting the application, you will be asked to complete a brief demographics survey. This information will help us understand who participates and who does not participate in our programs so we may improve AARP Foundation Property Tax-Aide’s programs and outreach activities. We do not maintain your name or address information in our database, so none of your answers will be linked to your name or address. Whether or not you answer these questions will have no effect on your participation in Property Tax-Aide or any other AARP Foundation program. We would appreciate it if you would answer all of the questions to the best of your ability. However, you are free to select “Prefer not to answer” for any questions you do not want to answer.
Below is a step-by-step guide that you can refer to as you use the self-service tool:
Step 1: Click the link at the bottom of the page to redirect to the self-service tool
Step 2: Review and complete the consent form. Enter your name and check the first box to provide consent. (It is optional to check the second box to receive information about other services from AARP Foundation. It is also optional to enter an email address.) Scroll to the bottom of the screen and click Next.
Step 3: Read the demographic survey instructions and click Next.
Step 4: Complete the brief demographics survey. When you have answered all the questions, click Next at the bottom of the screen.
Step 5: There are three programs offered in North Carolina. Read through the description of each program to understand which program you may qualify for. Next, answer some questions to determine if you meet the eligibility criteria. When you’re done, a pop-up box will appear letting you know, based on your answers, if you may or may not meet the eligibility criteria. If the pop-up box suggests that you may meet the eligibility criteria, click the continue button to advance to the application. Please note your county assessor will make the final determination about eligibility and if a benefit will be granted.
Step 6: Enter your information into the fields on the screen, then click Review
Step 7: Review to ensure that the information you entered is correct. If you need to make a change, you can do so directly on the screen. When you have completed your review, check the box and then print or download your application.
Step 8: Sign the application and mail it to your county assessor, along with copies of the required documents.